Why ViaTel?

ViaTel Solutions provide an extensive range of business development support services to provide your company with fast business growth. We can handle marketing campaigns from the simplest ‘high-volume mailer follow-up’ or database cleaning campaign, to the most sophisticated ‘CEO-strategy’ campaigns.

Achieving this, and at the same time maintaining a coherent, responsive service and high staff motivation requires innovative use of technology and the application of sound project and people management. We have invested heavily in these areas because we firmly believe is the only way to fulfil the growing demand from our market for outsourced skills of this type.

Many of our clients have come to us, having tried and failed with typical call-centre solutions that have given them poor results because the tele-marketing staff are inexperienced, and invariably are employed short-term.

Our strategy is to position our service at a much higher sophisticated level, providing a level of sales ability and project management that will closely match your business growth needs. We have developed a highly proficient ‘virtual tele-marketing centre’, bringing together tele-researchers with the right skills for the right client, regardless of their location, whilst maintaining the lowest overheads possible.

In summary we provide an end-to-end marketing service, ranging from the provision of marketing consultancy services, to focussed campaign drives, to the total outsource of your telemarketing provision. This allows you to tailor your marketing campaigns and scale up your sales team, according to the needs of your business and your available internal sales resources. Companies with different products, a variety of markets, contrasting business cycles, and a range of competitive issues need this level of flexibility to make their campaigns work in the current climate.